If you wish to cancel or reschedule your therapy appointment, we ask that you do so by providing a 24-hour notice. Failure to provide at least 24-hours notice of cancellation prior to your appointment time will result in a cancellation fee that is equivalent to your normal session fee.
Therapy is regarded as a commitment. Therefore, the client agrees to be held accountable for not showing up to scheduled appointments. Each missed appointment eliminates the opportunity for another client in need to schedule in your place. There is no charge if you arrive late for your appointment; however, you may not be able to utilize your full session time. It is important that you prioritize your appointments, and be mindful of the cancellation policy as your appointment time approaches.